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When I create a sales order that requires a prepayment, I would post the prepayment invoice and the sales order status changes to "Pending Prepayment". However, the the prepayment invoice is paid, the sales order status is still "Pending Prepayment". It would be great if the status can be changed to "Prepayment received" so a user knows to release the sales order.
STATUS DETAILS
Under Review
Business Central Team (administrator)
Hi Katrina,
I tried the same steps that you did and posted the prepayment invoice, then paid the customer invoice with a cash receipt journal entry. The status of my sales order did update to Open then, it didn't stay at Pending Prepayment. Have you tried entering another one to see if it was just a fluke? If you can repro the steps I would suggest entering a support ticket so it can be tracked as a bug, if indeed it is a bug.
Jodi Christiansen
PM, Microsoft