Dear Product Team,

Greetings!

I have noticed that Customer Order Functionality in Commerce is not fully tested for general purpose. I am highlighting some of the scenarios where workaround is not possible.

1) Shipping of product happens even if the payment is pending from customer

2) When cashier marks items as "shipped" in Store Commerce by mistake, even remaining amount is not collected yet, and then customer comes to store for return and refund, the Store Commerce display full invoiced amount, not the actual amount paid by the customer, due to which company has to suffer the loss.

3) Even if we give Credit Note, it issues a bill amount credit and not the actual amount paid by the customer.

Regards,

Abhinay Arekar