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We use the productivity tools to handle cases. But when an account of contact is openend in a session the employee is also bothered by the productivity pane, even though they can't use the productivity tools for these entities. You cannot configure for which entities to enable the productivity pane.

Therefore, we would like to be able to configure for which entities the productivity pane is enabled so employees don't get bothered with the pane for irrelevant entities.
STATUS DETAILS
New