77
The ability to cancel a manually credit memo in Sales/Purchasing is not available. You can only cancel/correct a credit memo that was created systematically from correcting an invoice. A scenario for this would be if a user entered a credit memo and posted it for the wrong date, now they want to cancel the original and re-enter a new credit memo with the proper date. You cannot cancel OR correct a non-corrective Credit Memo.
Category: General
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future. Sincerely, Business Central Team

Comments

A

We would highly appreciate this function also for Sales Credit Memos (not only Sales Invoices) - Mistakes happen on both sides!

Category: General

A

The issue still exists on current BC version.'Cancel' & 'Correct' function need to work for both types, not only for the Invoices.

Category: General

A

Same issue still exists on current BC version.'Cancel' & 'Correct' function need to work for both types, not only for the Invoices.

Category: General

A

The function exists for purchase invoices, but not for purchase credit memos.

The reverse/correct function needs to work for both types, not just for the invoice side.

Category: General

A

Glad you posted this. We have same issue. While it's nice to be able to correct or cancel an invoice and it automatically generate then applies that credit memo to the invoice, we don't have that option in reverse. It takes so much time to cancel a credit memo by having to create an opposing invoice and re-input all the appropriate fields, departments, descriptions, posting dates, custom line descriptions, custom line pricing, then posting, then applying the invoice to the credit memo so they negate each other with 0 balance. Other scenarios we run into are because of accidental department codes used, accidental vendor credit memo number was inputted, small typos. Fixable but a pain to fix currently.

Category: General