Can you default the teams chats side panel to open when a User session begins in D365 CE? They currently need to click on the Teams Collaboration icon to open the window.
Comments
Maybe a link that there is an existing related teams chat for the record would be already very helpful.
Category: Teams Collaboration
Additionally, they do not get the count of unread chats without initiating the connection to Teams by clicking the Teams Collaboration icon. There should be an Administration setting or a User level setting that allows the default of the panel to be open or closed.
Category: Teams Collaboration
Administrator on 2/8/2024 5:47:39 PM
Unread chats are represented as bold, however the unread chat count is not available today due to technical limitations. Added to backlog to discuss in the upcoming planning clycle.