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We would like our staff to be able to see in a Contact's record all Customer Journeys they were included in. i.e. all Emails they have been sent from the Marketing App.
STATUS DETAILS
Completed
Comments
HiAgain similar to limited reporting capability in relation to Journeys from a Contact PoV, this would be useful functionality to enable us to track specifically what Journeys contacts are currently part of, as well as ones they've already been through.Again utilising the Insights tab on Contact to display this information would be good.
Category: Analytics and Insights
Saurabh Bhatia (administrator) on 5/13/2022 6:02:55 PM
Contact insights let you view all insights associated with a contact including the emails they have received from outbound marketing, we are looking into expanding that out to real-time marketing. See: Analyze marketing results and gain insights (Dynamics 365 Marketing) | Microsoft Docs