I think ecommerce and customer portal is a must to have and must be from the same house (microsoft) in order to work perfectly together with the erp, inventory, finance, etc.
Many cloud erp companies targeting a built in ecommerce. I can list 20 names but it won't be fair to list them here. Microsoft will have to do it now in order to stay ahead and keep his customers ahead of competition! as the future leading us to see more and more end to end solutions.
most of the connectors, integrations and custom work are just slowing down the success of the customer which slow the success of microsoft and their partners. a growing company will always need more services from MS and its partners. Customer portal / ecommerce will have a positive effect on everybody including the partners that will have more implantation packages for the portal or ecommerce as it's the face of the company. respecting the partners that building connectors and ecommerces. but 500$ per month is not a reasonable price for ecommerce in 2018.
It would be great to see some Microsoft comment/feedback on this idea. It has been under review I believe for many months (if not years!). It is now approaching 5 years since it was raised as an idea....
Customer/Vendor portal is an absolute must! Customers need to place orders and see their orders, orderconfirmations, payments & invoices. Also draw their statement.
In essense the functionality is all their, only and additional layer on top of BC.
Couldn't agree more for all the petitions posted so far. Without the B2B and B2C portals out of the box in an ERP these days is unthinkable. Had we known back then, we would have not committed to this platform.
Looking at so many 3rd part add on solutions out there, there's no doubt this feature will be a huge draw of existing and potential customers to BC 365. I'd prefer an in house solution that just works, and not to worry about all these ongoing syncing maintenance and upgrades to deal with a 3rd party solution.
Time to bring this to the table and delight us!
How its progressing with that - will be planned?
Ecommerce and B2B portal is needed more than ever.
COVID-19 pandemic gave e-commerce massive boost and there is no business today who doesn't need e-commerce including b2b functionality and out of the box ERP integration.
There are no many e-commerce systems working with ERP out of the box and having such solution could change the e-commerce market dramatically. Different license fees from 500 to 4000 could work out easily. MS could crab market from Magento, Woocommerce/Wordpress easily.
This is a must , with the likes of Sage and other competitors already offering this out of the box
Business Central is directly competing with Odoo and right now Odoo is doing all that and allot easier for users. Its more intuitive and easier to use. Dont underestimate time and effort going into training staff to use Business Central - it takes significant resources.
So B2B portal and E-commerce is a "must"
That would be the best feature Microsoft has never released!
We will be implementing D365 in Q2 of 2019, would really appreciate development of "in the box" portal for external clients to be able to review defined metrics and embedded Power BI.
Don't build a second ERP for the web as we have already one. I would think about adding external users (Need o365 credentials so think about the potential and ease of use) to dynamics 365 Business Central where you ask 100 USD/month for
Max 4h/day access/user (otherwise full price)
1000/10000 external users (eg telemetry can help define the cutoff on internal users vs external order intake so discussion on multiplexing is gone)
10000/100000 transactions (postings to orders, invoice, ...)
Keep it Simple
Might need to add security setting roles but please keep it open for additional apps and extensions to add customer-specific functionality.
I would only like to add that, while this is a feature I would like very much, an even more powerful feature would be the ability to interface with other service management SaaS's and systems. More and more it seems even our end user customers are using systems like Monday.com or the like in order to track vendor service requests for multiple vendors in one place instead of them having to use every system each one of their vendors may or may not have.