We noticed the Custom Parameters was removed from the Channel Provider in V2.  We were using this to create a pointer from the Channel provider to our own custom integration settings stored within Dynamics.  With this gone, we need an easy way to know which channel provider an agent is running.  Looking at the getEnvironment call, there is a bunch of information but not the Channel Provider Name, Channel Provider Id, or any other unique reference.  We were using the custom parameters which would allow the customer to create numerous configurations for our softphone phone for different types of user.  Example: sales vs customer service users.  Since they have to create separate Channel Providers, it was most obvious to link to the Channel Provider but that means our softphone needs to know which channel provider is being used when loaded to load the right custom configuration settings linked to that Channel Provider.

Suggestions?