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When a manager goes to close out a shift enters in the tender then later discovers there is a mismatch in what the cashier should have vs. what they have they go and research before closing the shift. Once they determine the issue they need to put notes on the shift as to what details of the issue were that resulted in the mismatch. In order to get to this notes screen they have to redeclare the tender again.


We would like the ability to go back and edit the notes field before closing the shift out without needing to redeclare the tender again.

STATUS DETAILS
Completed
Ideas Administrator

Please check out the documentation below as the configuration "Enabled financial reconciliation in Store" under the POS functionality profile provides this capability.

 

https://learn.microsoft.com/en-us/dynamics365/commerce/fin-recon