When inserting a template to an email activity, the body of the template is appended to the current body. That is fine if templates are fragments to be pulled in to compose a larger email.

But we are required to replace the body completely so that each template is not combined with other templates. So on insert need to replace the entire body of the email.

Current hack in web UI overrides the insert template JavaScript to clear the body before insertion. UCI cant hack the same way.

Both are valid behaviors but need a way to switch between them depending on the context either user defined or in code.
Needs Votes