Current Behavior

When a journey includes a Wait node, updating the journey’s start time does not affect emails that are already queued and waiting to be sent.

Business Impact

In scenarios where an event’s start date or time must be rescheduled, existing registration records that are already queued in reminder steps are not updated to reflect the revised event schedule. As a result, reminder emails may be sent at incorrect times. The current workaround requires disabling the existing journey and creating a new one, which introduces operational overhead and increases the risk of errors.

Enhancement Request

When the journey start time is modified, the system should automatically recalculate and update the wait duration for all queued emails so that they align with the new start time. This would ensure that reminder communications remain accurate without requiring the journey to be recreated.