Hi,

All payments in retail/commerce inherit the transaction description thats on the customer i.e Visa, Mastercard, giftcard etc to description in the general journal. But this is not the case for pre payments in retil/commerce as I have gotten answer back from the product team at microsoft (ref ticket TrackingID#2308240050003202)

In the system logic (by design) it choooses only the text "payment for order" and the order number like this "Payment for order 202483" for example. This creates trouble with bank reconciliation.

I hope that Microsoft can do the same logic for prepayments when it comes to transaction description in retail/commerce. Now it is by default assigned the label RET4506

See reply from Microsoft product team below.

Prepayment posting from the Retail / commerce is by default assigned the label RET4506 which is responsible for the description “payment for order”. Hence, prepayment transactions do not inherit the transaction description set for it but returns the label “RET4506 + salesTable.Sales.id”