3

Current state

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The Y-axis of the Satisfaction Metrics report for score-based metrics like CSAT, NPS is empty with only numbers, with no label to indicate what the numeric values represent


Problem it causes

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Confusing for readers, makes the graph harder to understand


Benefits

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  • Allows faster comprehension without having to cross-reference the data
  • Avoids misinterpretations


Category: General
STATUS DETAILS
New