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As soon as you use the Navigation hierarchy in the POS you are brought to a view of All Categories. After clicking on one of the categories, the form brings you to a view of all the products underneath the selected category node, including products under other sub-category nodes. In many instances, a Retailer would prefer that it defaults to sub-categories over products to be able to interactively get to the right smaller group of products. 
Making this a parameter setting in HQ would be awesome!!
 
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STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. This is a great suggestion. We have added this to our backlog to be considered in a future release. - Holly Haines, Principal Program Manager - Dynamics 365 for Retail.

Comments

S

I have the same experience when implementing the POS. Having the subcategories would be way better. Just make it configurable.

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S

The way this currently functions is SO counter-intuitive and will cause users and potential users of the system to lose confidence in they system's design.  Let's improve the product by getting this done.  Thanks.

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S

I completely agree with this because our hierarchy is many levels deep and only contain products at the leaf-level of the hierarchy. When navigating done the categories, the default "product" page shown is blank instead of showing categories. An alternative could be to just show the categories above the products all on the same page.

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