We know how important and widely the infocode functionality is used in Commerce (POS).

But there's not much we can use wrt infocodes in the sales order creation via call centres in D365, example product level infocodes.

One of the scenarios is for Alcohol and Spirits products, where it's mandate to ask customers to confirm they are above age 18.

For this we have setup product level infocode and when these products are scanned in POS, it pops-up infocode for cashiers to ask customers to confirm if they above age 18.

But, there's nothing similar when orders are created over phone via call centre channels to remind agents to ask and confirm from customers about the Age 18 prompt on specific products.

It would be lovely if we can extend the product level infocodes to D365 call centre order functionality,