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Currently, in a Customer Journey, an Audience is selected. This audience consists of Segments. To make the opt-in process secure, the Segment always needs to have a condition to include that the Contact is on a Subscription List. If the User forgets to do this, the Subscription List is not respected and Contacts will receive emails that have not opted in for a Subscription List!


Solution:


We want the option to have a lookup to the Subscription Lists on the Summary tab as general setting so that the targeted Contacts are always checked against the membership of the selected Subscription List.


Category: Journey Design
STATUS DETAILS
Planned
2023 Release Wave 2
Ideas Administrator

This work has been palnned for 2023 Release wave 2.