4

Currently real-time email interactions (opens, clicks etc) to contacts are only displayed on the contact timeline and insights tab - they aren't shown on the parent account.

It would be much more useful to sales team to have this rolled-up to the parent account so they have an overview of which contacts are interacting without having to click into each separate contact to view this information.


The same applies to Leads - when a lead is linked to a parent contact or account, it would be helpful if those interactions were rolled up to the parent contact/account.

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