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When using line level workflow approval it is possible to be in a situation where multiple lines are approved and other lines have been rejected. Based on the setup it is possible that each line is approved/rejected by a different approver. In the business scenario where 1 line is rejected (and thus will not be ordered) but the remaining 9 PR lines have been approved there is no way to proceed to create purchase order for the 9 approved lines. The current workaround is to recall all PR lines, remove the rejected line and resubmit all lines to be approved again. There are 2 major issues with this process: 1) If multiple managers had already approved those 9 lines we are wasting everybody's time having them reapprove lines they already approved. Imagine their frustration when they find out they need to reapprove simply because 1 line related to some other department has been rejected. 2) If we are removing the rejected lines then we are removing the history of the reasons why lines are being rejected.

STATUS DETAILS
Needs Votes
Ideas Administrator

Appreciate you taking the time to submit the product suggestion. We will monitor the votes and other feedback to consider in future backlog.
Lachlan Cash – Principal Program Manager - Microsoft

Comments

S

This is something the routine business scenerio, this must be consider in future release.
One more important thing with the same business case is;
One PR with 10 lines, 5 lines has been completed the RFQ (VendorA selection) and "Approved". These lines should be available in "Release Approved Purchase Requestions" to proceed with the Purchase order.

Thank you

Category: Procurement and Sourcing

S

Hi,
We are encountering the same situation with one of our customer, and I could not agree more with the description of the 2 major issues the current standard behavior causes.

This is really difficult to explain to our customer the way it behaves and there is currently no easy workaround to manage !

Please consider this idea for the future releases
Thank you

Category: Procurement and Sourcing