1
For call center orders, currently there exist a refund approval process using a list page where a refund/credit can be approved/declined for credit card payments however similar process for PayPal(any other wallets) does not exist. A similar to credit card refund process in D365 finance for call center functionality would help alot with the review process which currently has to be handled manually.
STATUS DETAILS
Needs Votes
Administrator on 10/19/2022 4:22:21 PM
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!