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Mode of Delivery should not be required for Non-Retail Sales orders

on 3/30/2021 12:47:34 PM
Mode of delivery if enabled for POS orders should not be a required field on the Non-Retail orders. Currently if the items are found in the mode of delivery, the system requires the mode of delivery to be filled in on Non-Retail orders as well.
Category: Order capture and checkout
STATUS DETAILS
Declined
Ideas Administrator

Administrator on 4/5/2021 4:16:05 PM

Thank you for this information, I would suggest filing a bug for this.  The valiation of delivery modes is a retail/commerce only feature.  If you are truely creating a non-retail order (i.e. the "is retail" flag is not set at the order header), then the logic to validate the mode of delivery against item/channel/address should not be triggered.  If you find it is, we would suggest filing a bug with support to review this further.   Thank you - Holly Haines, Principal Program Manager.