Due to new regulatory/compliance requirements, many SMS providers are requiring documentation to purchase a phone number. This documentation appears standard across the providers - and it would be a huge help if Microsoft could provide us with templates for it. This would not only expedite our process but help give clients what they need to be successful for SMS.

For example, TeleSign now requires screenshots of the opt-in and opt-out process (along with flow diagrams). Per TeleSign, this is not THEIR requirement but a requirement of the number providers and will become standard across all SMS providers.

If Microsoft could provide the following assets/items, it would greatly expedite the setup process and enable more clients to use/be successful with SMS.

1. Initial Opt-In Information Text Message
2. Initial Opt-In Information Marketing Form
3. Opt-In Confirmation Text Message
4. Opt-Out Marketing Form
5. Opt-Out Information Text Message
6. Opt-out confirmation text message
7. Opt-In Journey
8. Opt-out Journey
9. In Settings, have an SMS Opt-in/Opt-out page that has information about what the templates are, how they work, and a high level flow diagram of the process using the templates