1
Currently emails can be regarding account, lead and contact.
When emails are sent regarding one of these supported tables we have the option to follow the email.
There are columns on the table such as "Do not Follow" for GDPR compliance.
It would be great if we could configure a custom table to support email and customer engagement to get email tracking. Like other table level configs by enabling this , Microsoft could automatically add the columns and functionality to support this.
This is being raised as a result of support ticket : 2106040050002275
When emails are sent regarding one of these supported tables we have the option to follow the email.
There are columns on the table such as "Do not Follow" for GDPR compliance.
It would be great if we could configure a custom table to support email and customer engagement to get email tracking. Like other table level configs by enabling this , Microsoft could automatically add the columns and functionality to support this.
This is being raised as a result of support ticket : 2106040050002275
STATUS DETAILS
Needs Votes
Administrator on 10/3/2023 6:01:19 AM
Thank you for your feedback. Currently this is not in our roadmap.
However, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Regards,
Naman Agrawal
Product Manager,
Microsoft