When User has Editor permission on shared calendar.  Occasionally user can track an appointment but when user sets the Regarding the activity does not sync.  It says " This meeting will be tracked after it is saved or sent."  Many times when user tries to track it says "You can't track an appointment that was created by another User."  this  is an trending issues and it would be fixed with 8.1.  Even we are still able to repro the issue on 8.1 org cannot track and sync items on a shared calendar.

Category: Email
Ideas Administrator

Thanks for the suggestion. We are not investing in any new features for the Dynamics 365 app for Outlook. All our future investments will be in building Viva Sales and the future of M365 integration.

Please evaluate Viva Sales and the Microsoft 365 collaboration integration and open new feedback items against those applications accordingly.



Product Manager,




I am also facing a similar issue when i try to set regarding for an appointment sent by another CRM user it says you cant track an appointment created by another user. 

Note: The appointment is created and shared in Outlook (we are using CRM App for Outlook add on for Online CRM D365) 

Can anyone help me with this issue

Thanks in advance

Category: Email