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In retail sales orders it is possible to add Return Reason Code field and it is not being used in non-retail sales orders, however, it is only for retail sales orders as this field is RetailSalesLine field.
Idea:
Please consider adding the same functionality of retail sales orders to the non-retail sales orders in credit note scenario to be able to add return reason codes for these orders in future releases.
ref. LCS#728093 | LCS#810949.
Thank you so much in advance!
Regards,
STATUS DETAILS
Needs Votes
Administrator on 6/18/2023 4:35:45 PM
Thank you very much for your input. We do not have any plans to extend this capability, we will however continue to monitor how much in demand such a capability is.