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Currently, the MPOS Z Report and D365 Returns Transaction Report does not separately present the number/amount of Refunds and Exchanges – both are reflected as “Returns”.
It is important to differentiate between Refunds and Exchanges in reports for the purpose of analysis and detection of erroneous transactions or potentially fraudulent acts.
The reports should also consist of transaction details (e.g. store, date/time, transaction no., cashier no./name).
Please look into the reports design and improve on the data presentation.
Our definition of Refunds and Exchanges is stated below, for reference.
• Refunds – Total Transaction Amount is less than $0.
• Exchanges – Total Transaction Amount is more than or equal to $0.
It is important to differentiate between Refunds and Exchanges in reports for the purpose of analysis and detection of erroneous transactions or potentially fraudulent acts.
The reports should also consist of transaction details (e.g. store, date/time, transaction no., cashier no./name).
Please look into the reports design and improve on the data presentation.
Our definition of Refunds and Exchanges is stated below, for reference.
• Refunds – Total Transaction Amount is less than $0.
• Exchanges – Total Transaction Amount is more than or equal to $0.
STATUS DETAILS
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