2

? User opens a new email form.
? Chooses a recipient that is already existing in CRM from the lookup.

1. Now user tries to add a new recipient by name, that does not exist in CRM.



2. User hits save and close and a generic error message is displayed.


3. The downloaded logfile has the below error text inside:\



Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.FormatException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #48573BD7Detail:

-2147220970


CallStack
at System.Guid.GuidResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument, String failureArgumentName, Exception innerException)
at System.Guid.TryParseGuidWithNoStyle(String guidString, GuidResult& result)
at System.Guid.TryParseGuid(String g, GuidStyles flags, GuidResult& result)
at System.Guid..ctor(String g)
at Microsoft.Crm.Application.Platform.AttributeCollection.CreateEnityReferenceFromLookupPropertyValue(String name, Object value, IOrganizationContext context)
at Microsoft.Crm.Application.Platform.AttributeCollection.SetEntityProperty(Entity entity, String name, String childAttributeName, Object parentProperty, AttributeMetadata attributeMetadata, Object value, IOrganizationContext context)
at Microsoft.Crm.Application.Platform.AttributeCollection.Insert(String name, Object value, Boolean throwIfKeyExists)
at Microsoft.Crm.Application.Platform.EntityProxy.SetLookupValueData(XmlNode node)
at Microsoft.Crm.Application.Platform.EntityProxy.SetData(XmlNode entityElement)
at Microsoft.Crm.Application.Platform.ApplicationEntityCollection.Deserialize(String entitiesXml, String entityType, IOrganizationContext context)
at Microsoft.Crm.Application.Platform.EntityProxy.SetData(XmlNode entityElement)
at Microsoft.Crm.Core.Application.WebServices.InlineEdit.SaveCommand.ExecuteCommand(String commandXml)
at Microsoft.Crm.Core.Application.WebServices.InlineEdit.CommandBase.Execute(String commandXml)
at Microsoft.Crm.Core.Application.WebServices.InlineEditWebService.Execute(Int32 command, String commandXml)


System.FormatException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #48573BD7
2015-03-02T10:21:59.6215762Z





STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback. We are declining/closing this idea as it has been open for more than 2 years and has not received sufficient numbers of votes. If the idea is still valid, request you to re-submit the idea.