Issue:

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User saves all the attachments in CRM which uses storage space.

User wants to have a folder where all these attachments can be stored in one location or folder.

Impact:

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Storage is increased. Difficulty in have a backup of all the attachments outside CRM.

Ask:

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All the email attachments should be stored in one location in CRM. So that we are able to retrieve the data and keep it as a backup.