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Hello. I suggest that Microsoft release a USD version with support for installing Browser Extensions. In my company we are using the latest version of USD that uses the CefSharpBrowser which uses Chromium Engine. For us it would be extremely important to be able to install a Dynatrace extension to monitor our Dynamics 365. I think it would be a very interesting possibility to customers, since the USD does not have a native Monitoring tool. Checking the Git Hub of the CefSharpBrowser project, there is a issue requesting the implementation of support for Chromium extensions - https://github.com/cefsharp/CefSharp/pull/2613
STATUS DETAILS
Declined
Administrator on 7/4/2023 3:58:56 PM
Thanks for the idea. There are no new feature investments on USD and we recommend existing customers to plan to migrate to Customer Service Workspace (CSW) app, which is a web based app with OC and unified routing supported OOB. Our future roadmap and investments are targeted at CSW for all agent/supervisor experiences specific to Customer Service.
Migrate to Customer Service workspace | Microsoft Learn
For any questions, feel free to reach out to Fast Trach or Customer Success teams.