With the fast-phasing transition and growth in technology, there are several file formats that have been developed and being developed, especially for mobile devices.

By experience, we have problem in exporting some of the work order service task responses due to a specific file format that is not supported, which is .heic. This file format is commonly produced by Apple gadgets such as IPhone and IPad. Since field service usually uses mobile. With that, I suggest that this kind of file format be supported especially for Field Service apps, at the least.

Thank you and have a great day!