Handling of bundles is inconsistent from an Omni-Channel-Perspective.
CPOS is using linked products whereas call center is using advanced selling products.
It would be great to create a consistent experience here, by using the same functionalities in every channel. This would reduce the maintenance effort, which is currently doubled.
Comments
Please when addressing this issue ensure that it is a solution that works on the variant level as well. Example: buy a black blazer - suggest to cross-sell the black pant. Suggestion: use the existing Supplementary items functionality (released item - sell tab) and make this available on callcenter and POS likewise.
Category: Merchandising
Administrator on 10/20/2022 4:50:02 PM
Thanks for your feedback. This idea will continue to be reviewed to determine if it wil be prioritized into our product backlog.