Idea: Ability to track appointments/meetings from mobile "Dynamics 365 App for Outlook" to "Dynamics CRM".
Use case: Our sales users oftem travel and schdule meetings on the fly and want to be able to track them into Dynamics from mobile Outlook without waiting to get back to PC.
Current State: Appointment tracking is available on Desktop/PC Outlook App - Dynamics 365 App for Outlook and OWA and not through mobile Outlook App and OWA on mobile.
Requirement:
- Ability to track appointments/meetings from Mobile Outlook app to Dynamics CRM using the
- Meeting onwer(user) able to track meeting from phone to CRM
- Meeting partcipants(user not contact) able to track the meeting from phone to CRM
Comments
This is much needed functionality.I noticed that there are several of the same requests posted but under different names. I see that this one is 'Under Review": https://experience.dynamics.com/ideas/idea/?ideaid=62d02716-94e8-ec11-b5cf-0003ff45e089 .However, that is only asking for Tracking inbound appointments from Dynamics 365 mobile app. We need the ability to track both outbound/user created appointments as well as inbound from within the Outlook mobile app.
Category: Email Management and Outlook Integration