3
Current state
==========
The Satisfaction Metrics report for score-based metrics like CSAT currently has no value display
Issue caused
==========
It can be confusing for reader, especially if the score at that point is non-whole
Benefit
=====
- Provides easier interpretation of the value
- Helps with cross checking with the average score
- Helps with comparisons between each point if the graph is not clear on the fluctuation
- Helps instill confidence in the report, as precise values are being displayed
STATUS DETAILS
New