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Default Fallback on Fields

Sarah Glenville on 8/11/2023 1:35:11 AM

Hi,


It would great if we could set default fallbacks on certain fields on a platform level, so these don't need to be done each time you're creating an email.


For instance, instead of setting the fallback for "Firstname" to "Supporter" each time we personalise an email, we would have default settings available where this field always had this fallback set.


Thanks


Sarah

Category: Personalization
STATUS DETAILS
Completed
Ideas Administrator

Administrator on 11/25/2023 5:28:13 AM

Thanks for the suggestion.
We do have the ability to define and share a dynamic text so everyone in the team can then use the same dynamic text in all emails. This capability can be used to achive the requested capability. Let us know if that is not sufficient.

Thanks