Let’s assume for any customer named X, total loyalty points= 10,000.

Customer X has silver membership and 1 loyalty point= 1AED, hence equivalent amount for 10,000 loyalty points=10,000 AED.


Expected Result:


  1. 10,000 AED (Total amount available equivalent to loyalty points) balance should be reflected at POS or at backend.
  2. If customer is using pay by loyalty points, it is reflecting the amount equivalent to price of the item against the loyalty points, but it doesn’t provide the information regarding total amount available equivalent to loyalty points with the customer so that customer can redeem and make payment against the loyalty points.