Would it be possible to allow a value of $0.00 to be recorded on a customer payment. There are customers who remit a $0.00 payment with deduction lines attached to it. Currently a Credit and Debit with a value of $0.01 is created at cash application and afterwards the two transactions are settled against one another on the customer account. This is the only way we can bring in the additional remittance lines. This process is inefficient and is creating unnecessary transaction values that are ultimately settled against one another immediately after they are created.
Comments
RE: Comment below - There is a feature "Posting Invoices with Zero Amount" in Version 10.0.10.
Thank you for the feedback, however we are looking to post a Customer Payment with a zero dollar amount, not an invoice.
Category: Cash and bank management
There is a feature "Posting Invoices with Zero Amount" in Version 10.0.10.
When this feature is enabled, the system allows to post customer invoices, free text invoices and vendor invoices with zero amount and creates voucher transactions.
We can try this if this will fulfil the above requirement.
Thanks
Category: Cash and bank management
Sounds like a reasonable ask
Category: Cash and bank management
I agree with Aaftaab about the ability to process Zero customer payment
Category: Cash and bank management
This sounds great if we can get rid of this $0.01 Debit & Credit, This will definitely save lot of time and number of transactions.
Category: Cash and bank management