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Currently the message format is set as HTML when sending emails from Dynamics 365. If users could choose the message format such as Plain text or HTML, it would be more convenient.
STATUS DETAILS
Needs Votes
Administrator on 10/30/2023 6:52:25 AM
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Regards,
Naman Agrawal
Product Manager, Microsoft