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In CRM 2013 when a user clicks the Qualify command on a Lead, nothing happens on the page until the opportunity is created and opened. I would like to see some kind of feedback when Qualify is clicked so that I know it is working. I could see something as simple as a modal "Processing" message on the screen. We have users who click the button many times over because they think nothing is happening. It is also an issue when CRM (online) is functioning slower than normal and users might have to wait upwards of a minute or more for the qualify process to complete, its possible they would leave the form or refresh thinking the qualify button didn't work, but really it is still processing.

This request is somewhat related to two other requests on this site: https://connect.microsoft.com/dynamicssuggestions/Feedback/Details/788842 and https://connect.microsoft.com/dynamicssuggestions/feedback/details/779260/convert-lead-dialog-box-no-longer-appears-during-lead-qualification. I would like to see something here, whether its a simple "Processing" pop-up or the dialog noted in those other requests.

Category:
STATUS DETAILS
Under Review