Hi Microsoft cohort.

As Is D365 Sales and D365 BC Sales order integration is one way process, where submitted order from D365 Sales are read only and can be amended on as sales orders in D365 BC. I am of the opinion that there should be an extended feature in BC, which will enable to change status of the orders in D365 Sales from "In Progress" (submitted) to "New".

The following new feature shall be available only if the sales order in BC has status "Open". Otherwise, if the shipment is posted or the status is released or pending prepayment, BC should not allow to run the new feature.

I am working at company Purple Line Pty, typical SME organisation, where we are selling campers and campers' accessorises. Our business process is that after submitting the order from D365 Sales by sales team, Accounting department is printing pick instructions and following activities in D365 BC. Sales team has frequent regressions with the submitted orders (20% of all orders) so there should be a possibility for them to amend submitted order in D365 Sales.

I am at your disposal if you have any questions or if you need additional details.

All the best.

Ilija PEsic
IT Consultant
Purple Line Pty Ltd