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Customer is seeking to delete the MRU (Most Recently Used) items from the look up field of Contact Lookup which cannot be done using OOB customizations.

lavleen sahijpal on 7/4/2015 1:30:00 AM

Customer mentioned that quick lookup doesn�t work to Lookup the Contact records related to that Account record and it shows Most Recent used contacts in CRM, however if we click �look up more records", then it works fine and shows only contacts related to that account.
Customer requesting to get those Most Recent used contacts removed from such fields where there is relation between two entities. This function may confuse the users to whether selected the contact which is actually not the part of that Account record.

Category: Account, Contact, Calendar and Activity Management
STATUS DETAILS
Declined
Ideas Administrator

Administrator

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