Hello,

As users of a specific queue are working in Outlook using categories, the fact that all tracked email automatically get the "Tracked in D365" catagory bother them.

It could be useful to have a way to configure specific mailboxes to track emails without having the category "Tracked in Dynamics365" by default .

I saw that we could change the orgsetting "TrackCategorizedItems" but we just want to remove the feature on this specific queue.

Thank you