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Problems come up with automatic generated Serial number on Production orders, when the number sequences counter is resetted.
The system then reuses previously entered Serial numbers on new Production orders!
Serial numbers must be unique, otherwise it gets complicated for the service department!
To avoid this there should be a setting on the Tracking number groups.
Thanks
Stefan
STATUS DETAILS
Needs Votes
Comments
Additional Note:This is for Production only. As you must be able to receive Serial numbers on Return orders and put them on stock!
Category: Production Control
Administrator
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Johan Hoffmann
PM,
Microsoft.