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In the call center functionality in AX2012 there was an option to setup price overrides rules for returns and mich charges
This functianlity has not been implelemented in D365. Only the price overrides for prices has been implemented.
Please vote to get this feature implemented in D365 as it was in AX2012
STATUS DETAILS
Needs Votes
Comments
mich charges= miscellaneous charges.
Category: Pricing, Discounts, and Taxes
Administrator on 2/4/2023 8:24:12 AM
Thanks for the feedback. We will continue to monitor the votes to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce