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Many customers wants to control their purchases using an approval workflow. These controls are required whatever the delivery type means: either receive goods in own stock or by delivery directly the customer. today in D365 F&Ops, change management can be used to trig workflow approval for PO ONLY if this PO is not created as direct delivery. the same way of work is observed for intercompany purchase orders. in that case you are blocked to create the PO and to workaround, you need to activate setup "Override settings per vendor". if you do that, PO can be created but workflow approval is disabled. This way of work can make sense in case of intercompany as this is the same company group but it is senseless in case of a PO for a another vendor. it means you can bypass approval controls just by changing the delivrey type. Idea would be to adapt standard to allow usage of change management whatever the delivery type. Workflow approval for PO would be more consistent. as example: maybe create a setup to select all fields that if they are modified on SO then they will trig a "request change" on PO and force user to submit again. if modified field is not part of this list then accept the change without new submission

STATUS DETAILS
Under Review
Ideas Administrator

Appreciate you taking the time to submit the product suggestion. We will monitor the votes and other feedback to consider in future backlog.
Lachlan Cash – Principal Program Manager - Microsoft

Comments

S

I strongly support the idea of enabling purchase order workflow approvals for all delivery types, including B2B direct delivery scenarios.In many real-world businesses, procurement approval processes are mandatory regardless of whether the goods are received internally or shipped directly to the customer. The current D365 behavior — disabling change management and workflow approval when using direct delivery — introduces a significant compliance and control gap.A more flexible and secure approach would be to allow change management and approval workflows on direct delivery POs, with optional configuration to control behavior (e.g., triggering re-approval based on specific field changes). This would bring much-needed consistency to how approvals are handled across all purchasing scenarios.I hope the product team will consider this enhancement. It would greatly improve governance and align D365 F&O with common procurement control frameworks used by many organizations.

Category: Procurement and Sourcing

S

Hi! Is this feature available now?

Category: Procurement and Sourcing

S

I was unable to update the comment above, but here are some thoughts. Solution considerations:Create a parameter to activate change management for direct delivery POs and a separate parameter for intercompany POsProcurement and sourcing > Setup > Procurement and sourcing parameters > Default values and parameters FastTab > Change management for purchase orders grouping > "Activate PO workflow for direct delivery POs"Re-visit the change management logic that currently resides on a vendor record. Ex: I may use a vendor for both direct delivery AND inventory POs, the current logic requires me to bypass PO workflow if I want to use that vendor for direct deliveries. However, if I use that same vendor for a regular PO, that setting will allow the regular PO to bypass workflow. It shouldn't be an all or nothing setting. Regular POs should still go through workflow for that vendor.Procurement and sourcing > Vendors > All vendors > Purchase order defaults FastTab > Change management for Purchase Orders > Allow override of settings per purchase orderNew logic is required here to potentially activate or deactivate for direct delivery orders. This new logic can override the Procurement parameters for the vendor. There's opportunity for improvement, but note that it's common for a client to require approval on ALL types of POs (Direct delivery, standard PO, planned PO, etc..)

Category: Procurement and Sourcing

S

Clients continue to have this functional requirement. All POs (including direct delivery) need to go through workflow. Is this on a short-term roadmap?

Category: Procurement and Sourcing

S

It’s really annoying that this feature is not standard. We really need to approved PO even if it is a direct delivery PO. Could you work on this improvement please ?

Category: Procurement and Sourcing

S

Much needed this one, it's a very bad surprise that this isn't working. Every purchase order has to be approved. It really doesn't matter if it is a direct delivery. So please start developing/making this possible. I can't also see why this isn't in the standard for a long time already.

Category: Procurement and Sourcing

S

Dear MS Team, this functionality would avoid us from applying a heavy customization. It's a much need one.

Category: Procurement and Sourcing

S

This functionality not being standard is very surprising. Procurement approval for third party direct delivery vendors is instrumental.

Category: Procurement and Sourcing

S

i like to know if this has been enhanced ?With alot comments here agreeing P\O work flow must still be in place from direct delivery

Category: Procurement and Sourcing

S

It should have been implemented years ago!

Category: Procurement and Sourcing

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