1
Return order lines that are flagged as credit only do not show up on any report that be sent to a customer for confirmation.
They are on the customer invoice, however Sales order invoicing is typically done via batch and not handled by Customer Service workers that would be handling returns.
The "Return order" and "Acknowledgement" report that is shipped out of the box. But those reports are designed to represent physical inventory expected and physical inventory received. They exclude lines marked as "Credit only"
STATUS DETAILS
New