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In few cases our customer has raised a question that how they can directly send the approving entries to the substitute person. We did some digging and we think it is not possible.

I think some kind of “holiday” calendar for the approver would be useful. So when approver is not there, the substitute person would get the approval request directly. So no need for the administrator user to do the delegation or to wait the minimum 1 day that is given in setup.

Comments or better ideas?
Category: General
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team

Comments

T

I was looking for something like this, but seems it is not in the standard.
Please add, thanks !

Category: General

T

Indeed, this is a frequantly asked question by customers why this is not possible...
Please add!

Category: General

T

Approver substitute is needed. Simple reason keep work of Approval Administrators backlog.
And a sophisticated rule could be to intgerate the Microsoft Outlook Calendar and forward to substitute if Approver is Out of Office of any kind. Sickleave is another story to handle.

Category: General

T

this is a good feature which all other workflow system have ,
the user do not usually choose to delegate to some one else , only when the approver is not there he can automatically delegate the record to some one he choose , or even based on holiday calendar

Category: General