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How can I configure Agent script for Manual session?
Scenario:
We would like to migrate from USD app to Omni channel web and customers are served by desk phone. There is no channel integration on Omni.
Scenario:
We would like to migrate from USD app to Omni channel web and customers are served by desk phone. There is no channel integration on Omni.
STATUS DETAILS
Declined
Administrator on 4/1/2023 2:17:31 AM
declined