22

Should be able to make custom corporate fonts as default fonts in email sections of D365 CRM

Category: Email
STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback. It seems that the requested feature has meanwhile been made available.

For more information, see-

1. https://learn.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-email-font-admin#enable-the-rte-control-in-the-email-form

2. https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/rich-text-editor-control

Regards, 

Product Manager, Microsoft  

Comments

P

I'm guessing this has fallen down into the dark abyss of forgotten requests. Ah well. Is there another request related to this one?

Category: Email

P

Surely this can not be a difficult feature to implement. And I know it is a much sought after feature.

Category: Email

P

This is still yet to be updated with a timeframe. It is one of the most regular complaints from our users and wastes time with the quantity of emails the teams deal with.

Category: Email

P

Your last post is from 10/13/2020. One year later we don't know when will be the ETA for this functionallity. Please, could you tell us when is this improvement planned?
Thank you!

Category: Email

P

What is the ETA for this release as it is still showing as Planned, but for the 2021 Phase 2 release? Which has passed.

Category: Email

P

What is the ETA for this release as it is still showing as Planned, but for the 2021 Phase 2 release? Which has passed.

Category: Email

P

Admin, do you have an ETA for this one, at least is this will come in 2021?

Category: Email

P

Agree - Need to provide users with the ability to set their own default font in the Rich text control editors

Category: Email

P

This really needs to change soon. We can't expect customers to change font every time they email from Dynamics.

Category: Email