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CustomerPhoneNumber Context Value in PVA Bot is blank For SMS channel, its currently Available only for Voice Channel. SMS Channel Should ahave this context value populated to be used in PVA BOT.
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Needs Votes
Administrator on 6/26/2023 9:44:03 PM
added to our backlog: https://dev.azure.com/dynamicscrm/OneCRM/_workitems/edit/3237485