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In eDiscovery, when redacting a document that was originally attached to an email, the redacted version is correctly exported as a PDF. However, the original email is exported with the unredacted version of the document still attached.

This behavior is problematic. Documents requiring redaction contain sensitive information that must be withheld for legal or compliance reasons. Including both the redacted and unredacted versions in the export undermines the purpose of redaction and exposes the organization to significant risk and liability.


To prevent the unintended disclosure of sensitive data, the email that contains the redacted document should be exported:

  • As a PDF file without the unredacted document (attached)
  • As a MSG file with the attachment removed


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