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Appointments cancelled in D365 don't show an indication it’s cancelled in Outlook, and not removed from calendar.

Bryson Connolly on 9/7/2021 5:11:47 PM
Appointments cancelled in dynamics do not show an indication it’s cancelled in Outlook, it’s also not removed from the calendar.

Cancelling a meeting from Dynamics should have the same behavior as when you cancel from Outlook.
Category: Customer Service Workspace
STATUS DETAILS
Completed
Ideas Administrator

Administrator on 5/15/2023 5:43:21 AM

There is an orgDbOrgSetting which can be enabled to achieve this result. See the setting named SSSPropagateAppointmentCancellationsToExchange which is in the latest versions starting with 9.1.0.19239 -

https://docs.microsoft.com/en-us/power-platform/admin/orgdborgsettings

https://support.microsoft.com/en-us/topic/orgdborgsettings-tool-for-microsoft-dynamics-crm-20a10f46-2a24-a156-7144-365d49b842ba